An Autel Elite II Pro displayed 0V vehicle voltage, stopped automatic VIN detection, and could not communicate with any ECU. A factory reset of the Elite II Pro tablet resolved the issue.
Resolution
- Perform a factory reset on the Elite II Pro tablet. The device returns to normal operation.
- If the issue persists after the factory reset, upload the device logs and contact Autel support for further assistance.
Technical Support
Email: sales@AutelShop.de
Wechat: +86-13429866263
Whatsapp: +86-13429866263
www.autelshop.de