Fixed: Autel KM100 Network Unavailable Error Code: 10008

Problem: The Autel MaxiIM KM100 has given a network error code while detecting VIN, it says: “Network unavailable. Restart your device or switch your network and retry. Error code:10008”.


What’s the reason? Any solutions?




  1. Change to a new Network.


  1. Restart Autel KM100E


  1. If all above do not work, adjust Network settings as below:

Settings >> System settings >> More >> Network & Internet >> Select WiFi >> modification button on upper-right corner >> Advanced options

  • Change IP settings “DHCP” to “Static”;
  • Set address

IP address:


Network prefix length: 24

DNS 1:


  • Long press power button to reboot KM100 after modification.



Technical Support:


Wechat: +86-13429866263

Whatsapp: +86-13429866263