Issue Overview: In case your Autel IM508S + G-BOX3 was stuck with displaying the message: “Abnormality detected. The device is locked. Error code: 106”.
This error typically occurs after multiple unsuccessful access attempts, triggering a security lockout.
Solution
The Autel IM508 II device has been locked due to repeated unauthorized access attempts. To resolve this:
- Contact Autel After-Sales Support with your device’s serial number.
- Request a remote unlock from an authorized technician.
Prevention Tips
- Avoid repeated incorrect login attempts.
- Ensure software and firmware are up to date.
- Use only official Autel accessories and tools.
For further assistance, reach out to Autel’s technical team with your serial number ready.
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Fixed: Autel IM608 II “The device is locked. Error code: 106” Issue
Fixed: Autel IM608 II “The device is locked. Error code: 106” Issue
Technical Support
Email: sales@AutelShop.de
Wechat: +86-13429866263
Whatsapp: +86-13429866263