Tips to Fix OTOFIX Tablet Unable to Communciate with VCI

by

One customer gave a feedback that his OTOFIX EvoScan Ultra had problem with VCI connection. It prompted:

“Impossible de communiquer avec Maxi-JVCI”

(Unable to communciate with Maxi-JVCI)

 

 

Here we provide 4 tips to help troubleshooting:

  1. Make sure the OTOFIX Tool and VCI are updated to latest version;
  2. Confirm whether the Bluetooth method can be normally connected;
  3. Upload MaxiTools log on the OTOFIX tablet;
  4. Connect VCI to a PC, check if it can be normally connected on MaxiPC Suite.

 

The above tips also applies to other OTOFIX tablets like OTOFIX IM2, etc.

 

If none of the above work, please conatc OTOFIX Support.

 

Contact Info:

Email: sales@AutelShop.de

Wechat: +86-13429866263

Whatsapp: +86-13429866263

 

www.autelshop.de